AI and custom softwareNelson Tasman

Software built around how your business works

We help businesses reduce repeat admin, connect their systems and put AI to practical use.

Whether you need a better way to prepare quotes, manage bookings, take orders or keep track of work, we start by understanding the job. Then we agree what to build, what it will cost and how you will use it.

  • Based in Nelson
  • A small senior team
  • A fixed scope and price before the build

Fig. 01 One job, start to finish: solar panels on a Nelson house

  • Bot does software, always a draft
  • Person does a person decides, visits, installs, signs
  1. Customer Enquiry

    Web form, Sunday evening: a house in Stoke.

    Bot leads

    Bot does Reads the form, pulls out the address and what they want, and replies straight away to say it has arrived and what photos and bills to send.

    Person does Reads the summary next morning and decides whether to take the job on.

  2. Information Gathering

    A year of power bills, plus photos of the roof and switchboard.

    Bot leads

    Bot does Chases the missing pieces, reads the bills for yearly use and gets a first look at the roof from an aerial photo.

    Person does Rings the customer about anything unclear and confirms what they really want, such as a battery.

  3. Site Visit

    Thursday 10:00, ladder and tape measure.

    Person leads

    Bot does Only prepares: a checklist for roof pitch, orientation, shading and switchboard, with the customer file. Files the photos and notes afterwards.

    Person does Does the visit: climbs the roof, measures up, checks the switchboard has room and talks it through with the customer.

  4. System Design

    North-west roof, some shade from the macrocarpa.

    Bot drafts, person approves

    Bot does Draws a first panel layout on the aerial view and estimates system size in kW and yearly output.

    Person does Checks the layout against what they saw on the roof, the shading, the inverter choice and the roof fixings, then signs the design off.

  5. Quote

    Panels, inverter and a battery as an option.

    Bot drafts, person approves

    Bot does Drafts the quote from the design and the price list, with the battery as a separate option.

    Person does Checks every line, adjusts it and talks the customer through it. The customer decides, and nobody signs up to a job like this with a chat bot.

  6. Grid Application

    Distributed generation application to the lines company, approved before anything is switched on.

    Bot drafts, person approves

    Bot does Fills in the application from the design, attaches the single-line diagram and tracks the reply.

    Person does Checks it, submits it and answers any questions from the lines company.

  7. Ordering

    Panels, inverter, mounting rails and cable.

    Bot drafts, person approves

    Bot does Writes the supplier order from the design and suggests install days that fit the supplier's quoted delivery times.

    Person does Approves the order and agrees the install day with the customer.

  8. Installation

    Scaffold and edge protection first, then the roof.

    Person leads

    Bot does Only prepares: the run sheet, parts list and a draft site safety plan, and texts the customer the day before.

    Person does Does the work: the crew fits the panels on the roof, and a registered electrician wires it up and tests it. They complete and sign the site safety plan.

  9. Sign-off

    Certificate of Compliance, inspection, meter change, switch-on.

    Bot drafts, person signs

    Bot does Puts the paperwork together from the test results and photos, drafts the commissioning notice to the lines company, and builds the handover pack and monitoring app invite.

    Person does The electrician tests the system and signs the Certificate of Compliance. An independent inspector checks the work and signs the Record of Inspection. The retailer's meter provider swaps in a meter that counts exports.

  10. Invoice and Payment

    Final invoice, paid by bank transfer.

    Bot drafts, person approves

    Bot does Drafts the invoice from the accepted quote, then matches the payment in Xero and sends polite reminders.

    Person does Approves and sends the invoice, and picks up the phone if there is a query.

What we do

Three things we do for your business

  1. 01

    Get your time back

    We find where the hours go: quotes written at night, records typed twice, calls nobody could answer. Then we take that work off your people.

  2. 02

    Automate the process

    From the first enquiry to the paid invoice, the steps run in order by themselves. A person checks what matters and approves it.

  3. 03

    Stand apart

    With the routine work handled, the same software lets you offer what your competitors cannot: customers book at midnight, follow their job online and reorder with one message.

Live demos

Try a working example

Explore a few of the tasks software can help with. These demonstrations illustrate an approach; a business implementation needs your rules, information and agreed connections.

Trades

Quote builder

Prepare an itemised draft from a sample job description and review the figures.

Try the quote builder
Any business

After-hours receptionist

Explore a sample enquiry and the information an assistant can collect.

Try the receptionist
Manufacturing

Plain English to machine code

Explore an illustration of drawing and G-code preparation for qualified review.

Try the G-code demo
Field teams

Job scheduling & dispatch

Explore a sample run sheet for field jobs.

Try the scheduler

Looking for your own industry?Each one has its own walkthrough and demos.

Find your business

Watch it work

One job, from booking to paid

Follow an illustrative job through the existing end-to-end walkthrough.

  1. Booking
  2. Chat
  3. Plan
  4. Quote
  5. Schedule
  6. Updates
  7. Paid
Watch it run

How it works

Start with one useful improvement

  1. Understand the work

    We talk with you and the people doing the job. We look at what takes time, where information gets copied and what already works.

  2. Agree the project

    You receive a written scope, a fixed build price and the expected running costs. We also agree how we will judge whether the result is useful.

  3. Build and try it

    Your team sees a working version and tries the agreed tasks. We use that feedback to prepare the system for everyday use.

  4. Plan the support

    We explain how to use the system and agree any ongoing support or improvements separately.

The team

Meet the people doing the work

I'm Michael Zwiener. My background includes 30 years in business technology as a business analyst, CTO, project manager and founder.

I work with senior developers Eduard Briem and Thomas Hunger, here in Nelson. I lead the conversation with you, and we build and test the software together.

Michael Zwiener, AI consultant in Nelson
Michael ZwienerLeads every build · Nelson

A practical first conversation

Tell us about one task you would like to improve, or a system you wish worked better. The first conversation is free. We can discuss what is possible, whether existing software could do the job and what a sensible next step would be.

  • Talk directly with Michael
  • Based in Nelson
  • Scope and price agreed before a build
A first conversationWith Michael, in Nelson or by video
  • Tell us about one task
  • We discuss what is possible
  • You decide the next step
Request a free chat or try a live demo